TactixSign in

PRIVACY POLICY

What we store

Your account email, name, role, and the profile details you enter (handedness, preferred side, ratings). Match data you or your club record: scores, observations, notes and feedback.

Who can see what

Match scores and team stats are visible to your club. Personal development items — learning plans, goals, AI insights, debrief answers and private notes — are visible only to you, your team captain, club coaches and club admins. Ordinary teammates cannot see them.

Ratings

Official external ratings (such as DUPR) are read-only and synced from the provider. They are never mixed with or overwritten by Tactix estimates.

AI features

When you use AI insights, your match notes and statistics are processed to generate suggestions. Results are stored as derived insights, never as recorded fact, and follow the same privacy rules above.

Your choices

You can export or correct your profile at any time. You can request full account and personal-data deletion from your profile page — this removes your identity while preserving anonymised team history where matches require it.

Contact

Questions about your data? Contact your club admin first, or reach the Tactix team through the support route in the app.